United Airlines has raised its ticket fee by $50. The airline company now charges $200 for domestic tickets and $300 for international flights.
According to the United spokesman Rahsaan Johnson, they carefully manage their seat inventory and incur costs when a traveler elects not to fly in a reserved seat. They adjusted this fee to better compensate them for those costs.
Frequent change fees anger customers deeply. Most airline tickets are non-refundable and change of plans are inevitable. Airlines do not compensate passengers when they have to change schedules. Passengers pay a huge price to change their schedule. In the first nine months of 2012, US airlines collected nearly $2 billion in reservation change fees from consumers, a 7 percent increase from the same period in 2011. Delta Air Lines and United took $1.1 billion last year.
What are your thoughts about this new policy? Scott McCartney of Wall Street Journal gives more information about this news.